The purpose of this guidebook is to provide progressive managers with practical tools for enhancing learning, change, and performance on individual, team, and organizational levels. The design and content of these tools are based on systems thinking and learning, a way of thought, understanding, and action that offers each of us a better means to achieve the results we desire.


Systems thinking comes from a rigorous scientific discipline called General Systems Theory, which developed from the study of biology in the 1920s. The theory centered on the natural world, the living systems there-in, and the common laws governing those systems. Its major premise was that such laws, once known, could serve ...

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