Identify the Issue

The issue defined in this book is satisfaction. Yours and your employees’. However, there is a side issue plaguing business, and that is retention. Retention is getting a lot of attention in the mainstream press. Employee turnover is costly and it must be controlled. The key is to restore a sense of security and self-worth in your staff; then you will control turnover.

Get The Manager's Pocket Guide to Employee Relations now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.