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The Manager's Pocket Guide to Employee Relations by Terry L. Fitzwater

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Personal Development

Management philosophies and practices restore faith in the organization and provide the bedrock for change. A large part of retention now shifts to enhancing the perception that there is an opportunity for growth. The concept of empowerment flows through each of the following ideas, but keep in mind that empowerment consists of two parts: (1) the willingness to grant power, and (2) employee acceptance of it. It is not just enough to grant it, you must train employees to accept it.

ENCOURAGELEARNING

Make it easy for everyone to enhance his or her skills, regardless of whether or not it is directly related to their job. Develop a methodology. There is no reason why a shipping clerk cannot be an accounting clerk with ...

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