O'Reilly logo

The Manager's Pocket Guide to Employee Relations by Terry L. Fitzwater

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Team Communications

Most organizations today assemble and disassemble teams to address problems or issues on an as-needed basis. This will add to the difficulty of effective communications, as those unfamiliar with the group’s or department’s culture, norms, and technologies join in to problem-solve. When teams assemble or individuals need to look at roles and responsibilities, remember the flow chart on the next page.

The chart may look busy, but it is quite simple to understand and to put into action by assigning phases to the process.

Phase I

This phase begins with the issue and its impact on others. If the issue is limited, there is little impact on others, and problem resolution is accomplished by defining and refining the issue until action ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required