The Manager's Pocket Guide to Dealing with Conflict

You Can Prevent Some Conflicts!

Some conflicts can be prevented entirely and others can be nipped in the bud. Just think of how much energy and effort you would save if you could reduce the number of conflicts you have to deal with at work. Why expose yourself to more stress than necessary when you can keep many conflicts from happening at all and other conflicts from getting out of hand? Also, you’ll save your staff’s time, too, if you apply some of these ideas.

Use What You Know about Your Conflicts

Throughout this book, you have been learning about the conflicts you have at work, how you react, and what causes conflicts. Many of these ideas ...