MAKING A DIFFERENCE

Why have you decided to become a manager or team leader? It’s a question for which you probably have several answers. One of them may be “the opportunity to make more money.” Another one of your answers is probably “the opportunity to make a difference.” To make a difference, of course, you need the support and trust of others. And others need to trust you.

It’s not as easy as you think to develop trusting relationships. America has become a nation of skeptics. We are skeptical of the motivations of our governmental leaders, our educational leaders, and sometimes even our religious leaders. In fact, in a recent Gallup poll on the issue of public trust, the military was given a trust rating of 64 percent, the police 58 percent, ...

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