TOP-OF-THE-LINE RESPONSES TO BOTTOM-LINE SITUATIONS

There is no doubt about it—being a manager means being a motivator. And while many believe you cannot motivate others because they have to motivate themselves, the issue is really a semantic one. Think of it this way: Have you ever been motivated to do better by another person—a minister, perhaps, like Reverend Billy Graham or Reverend Jesse Jackson? Has a humanitarian ever moved you to donate to a charity—a humanitarian like Mother Teresa or Princess Diana? Has a world figure ever prompted you to write to Congress or to support a cause—someone like Colin Powell or Jimmy Carter? If you answered yes, then you know that great influencers can motivate. And while your own influence may not be great, ...

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