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TABLE OF CONTENTS
Define Your Terms
Assess Your Influence-Message
Use the Leadership Key toOpen the Door of Opportunity
Effect Positive Change
Ask the Right Questions
Attend to Both Style and Substance
Remember and Do—Do and Remember
Hype Your Excellence
Purpose, Big Picture, People
Sphere of Influence
ROI (Return on Influence)
Circle of Influence
How Leaders Use Language to Influence
Other Means of Influence
If You Want Be Remembered
Making a Difference
Empowering through Trust
5 APPROPRIATENESS ...
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