AS ALWAYS, thanks first and foremost to the many thousands of incredible people who have shared with me over the years the lessons of their experiences in the workplace.

I also want to thank all of the business leaders and managers who have expressed so much confidence in our work at RainmakerThinking and who have given us the opportunity to learn from the real management issues they deal with and solve on a daily basis.

To the tens of thousands who have attended my seminars, I once again say thanks for listening, for laughing, for sharing the wisdom of your experience, for pushing me with the really tough questions, for all of your kindness, and for continually teaching me.

Many thanks as well to Bob Carkhuff and HRD Press. We ...

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