INTRODUCTION

EVERY ORGANIZATION IN EVERY INDUSTRY is now spending more time, more energy, and more money than ever before recruiting the talent they need to compete in today’s high-speed, high-tech, knowledge-driven, globally defined, and rapidly changing business market. There is tremendous pressure to recruit high-quality people because in a lean, post-downsizing organization in the midst of a tight labor market, managers need to get more work done, and better work done, with fewer people. But the supply of skilled workers is simply not growing fast enough, at any level, to meet the growing needs of organizations. That’s why the competition for high-quality workers is so intense at every level of the labor market.

Skilled employees are in such ...

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