3.  Emotional indicators of a healthy community

A.  High performance on shared values

The first indicator of an emotionally healthy community is high performance on shared values. Most organizations have a set of stated values, but they are rarely shared or measured—much less inculcated. With the abundance of leadership books espousing the importance of vision, mission, and values, very few leaders have ignored the pressure to create well-crafted statements that reflect the purpose and direction of their organization. In most cases, these statements are posted prominently on corporate walls and on the backs of corporate identification badges. However, there is normally a wide gap between these lofty statements and the day-to-day realities of ...

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