Transformation Step 1:Understand the degree of your organization’s dysfunction

How do we put words to that unsettled feeling we have in our guts about our past efforts? Using for example, efforts to stabilize health-related costs, the first short answer is we’ve embraced the wrong definition of health when we speak of creating healthy people and healthy communities. In practice, we quickly adopted the medical model of health by focusing on risk and disease, which works well if your domain is to reduce disease, but not so well if your desire is to transform people and organizations into healthy communities. Our medical model definition of health has influenced everything we have done. For 15 years, we have embraced every variety of risk and disease ...

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