Definition and Terms

Any useful discussion of the topic of diversity must start with a fundamental clarification of the term. The term diversity itself has a number of different interpretations. Diversity can be defined as a “collective mixture characterized by differences and similarities that are applied in pursuit of organizational objectives.” Diversity management then can be defined as “the process of planning for, organizing, directing, and supporting these collective mixtures in a way that adds a measurable difference to organizational performance.”

Diversity and its mixtures can be organized into four interdependent and sometimes overlapping aspects: Workforce diversity, behavioral diversity, structural diversity, and business diversity. ...

Get The Manager's Pocket Guide to Diversity Management now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.