CHAPTER 2:

Hiring and Keeping Motivated People

In the late 1950s, Frederick Herzberg conducted a landmark study on how human relations relate to motivation in the work place. He concluded that there were two factors relating to motivation in the work place and came up with two resulting theories: the hygiene theory and the motivation theory.

The first part of his findings relate to the work environment. The elements of hygiene involve

•   The company

•   Policies and their administration

•   The supervision people receive on the job

•   Working conditions

•   Interpersonal relations

•   Salary

•   Status

•   Security

This theory suggests that the hygiene elements will not motivate an employee, but if they are not met, there will be job dissatisfaction ...

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