Setting the Stage Up Front for Growth
Set the stage up front for growth for both existing and new employees. One of the best leaders I ever worked for had a saying and it was “growth is not optional.” This sent a very clear message of expectations for the entire team.
Each team member has to understand that the expectation each year is to grow. The manager has to back up that philosophy with money, time, and energy in order to constantly reinforce the message. It is also up to the manager to define what growth is in terms of expectations, which will be covered later in this chapter.
When interviewing candidates for positions in the department, the manager needs to first determine how they feel about learning by asking questions: (1) What have ...