Individual Rewards

Managers need to understand each of their employees thoroughly so that they know what rewards will motivate and provide incentive for that particular employee. The processes outlined in earlier chapters including the growth and development meeting (GDM) help a manager determine what kinds of acknowledgment excite an employee. In many companies I have worked in, the employees on the team were all very different. In one company I worked for, I remember being very excited about attending the company’s national meeting. Once at the meeting, however, I met several employees who were grumbling about being there. I found it odd they weren’t excited, but with motivation, there is no right or wrong, it is whatever works—and the national ...

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