Creative Problem Solving Institute Process

The Creative Problem Solving Institute formulated a process almost a half century ago, and has tinkered with it ever since. The basic steps are:

•    Objective finding: What is the real objective of this problem-solving search?

•    Fact finding: What do we know and what don’t we know about this situation? What else would be nice to know?

•    Problem/challenge finding: Given the objective and what we know, what is the real challenge here?

•    Idea finding: In what ways might we do this? This is the divergent, brainstorming part of the process.

•    Solution finding: In this convergent step, what are the best ideas of the bunch?

•    Acceptance finding: How can we get acceptance through management, ...

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