Introduction

The journey of innovation is necessary for survival. This statement is true for individuals and for organizations. In order for us to be competitive as individuals, as organizations, and indeed, as a nation, we need to constantly add more value for our clients, customers and constituencies. We do this by innovation.

The innovation journey is fraught with obstacles. Naysayers line the route with catcalls like “we tried that before” and “that would never work here.” Organizational potholes and boulders are strewn across the road. False starts and market shifts lead down the wrong paths. Weariness from steep learning curves slows the process down. The mountaintop is often enshrouded in the clouds of unending details, stops and starts. ...

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