Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

“Accidental” ideas, 50


changing definitions of, 144–145

and commitment plan, 60

of happiness, 133

Active listening, 74–75


categorizing time spent on, 115–116

focusing on outcomes instead of, 111–114

peripheral, 120–122

Age, self-definition and, 144

Agenda, preparing, 107–109

Airbnb, 50

Alignment/escalation meetings, 114, 115

Always imagine the worst-case scenario (Principle 9), 37–40

Always memorize the first three sentences of a presentation (Principle 17), 65–67

Always prepare an agenda before ...

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