List of Situations

These are all of the situations discussed in this book, sorted by frequency (frequent, occasional, or rare).


4.1 Participant does not seem to meet a key recruit criteria
5.1 Participant thinks that she is participating in a focus group
6.1 Participant is reluctant to say anything negative
6.2 Participant does something you don’t understand
6.3 Participant is not thinking aloud
6.4 Participant is not able to complete a necessary task
7.1 Technical issues arise with your setup and/or equipment
7.2 Remote participant experiences difficulty joining
8.1 Participant looks for affirmation
8.2 Participant asks for your opinion
8.3 Participant looks or sounds uncomfortable and/or nervous
8.4 Participant ...

Get The Moderator's Survival Guide now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.