CHAPTER EIGHT

I GET BY WITH A LITTLE HELP FROM MY FRIENDS

The Roles of Multiculturals in Teams and Organizations

Much of the work of organizations is now done in work groups or teams. As knowledge-based competition becomes the norm, the contribution of teams to innovation is even more important to understand. Not only are individuals with multicultural minds a source of creative ideas, they have important and unique roles to play in organizations and teams seeking innovation. Individuals in culturally diverse organizations can be a source of innovation. However, as the line from the Beatles’ song in the chapter title suggests, in order to be effective contributors, they may need a little help from their (multicultural) friends.

Culturally diverse ...

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