It is better to walk than to curse the road.


On a beautiful fall morning in 2006, a walk to the school bus with our daughter Carly—who was nine at the time—would challenge my thinking about life and the real keys to personal and business success. It was a walk that my wife or I made almost every school day, but on this particular morning, Carly and I would pass someone we'd never seen in our neighborhood before—a middle-aged gentleman who looked more than slightly disheveled, somewhat distraught, and, from my overly protective parental perspective, potentially dangerous. So once we were out of listening distance, I turned ...

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