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The New Age of Innovation: Driving Cocreated Value Through Global Networks
book

The New Age of Innovation: Driving Cocreated Value Through Global Networks

by C. K. Prahalad, M. S. Krishnan
May 2008
Intermediate to advanced content levelIntermediate to advanced
304 pages
8h 43m
English
McGraw-Hill
Content preview from The New Age of Innovation: Driving Cocreated Value Through Global Networks
by over 60 percent because it matches the right agents (based on
their strengths and knowledge in specific product and customer
categories) with the right customers. Now, if the company extends
this by allowing customers to define profiles of the agents it would
like to chat with, we will be moving closer to anticipation of de-
mand and resource needs and cocreation of value.
It must be obvious that in order to perform analytics for in-
sights, we need to focus on the visibility, granularity, accuracy, and
timeliness of data. Visibility to the processes is a necessary first
step. The premium paid by large businesses for logistics services
offered by UPS ...
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Publisher Resources

ISBN: 9780071598286