we have to start with a point of view about the likely changes in the
value creation process and therefore the new demands that will be
imposed on the system. A system builder must build robustness
into the ICT so that it may continually incorporate a wide range
of changes over time. Since an application becomes a legacy as
soon as it is deployed, builders must keep the legacy from becom-
ing a problem and make it an asset instead. This capability will
stem from the capacity to integrate legacy applications at the busi-
ness process level with new initiatives. The system must provide
end-to-end visibility in data and processes. Some evolving stan-
dards ...