designing noise abatement systems in a car.” The search may take
a few steps such as skills in automotive design, noise management,
interior noise, materials and noise, and so on. Managers must rec-
ognize that these teams may have people from multiple locations
and multiple levels in the hierarchy. A young engineer from China
may be a unique domain expert. He may be working in a team of
several senior scientists and engineers. IBM recognizes this. It is
building a knowledge management system to track its global tal-
ent. For example, this system allows an IBM manager in Brazil to
easily track and form a team of 15 software testing experts from
across ...