The New Beginning

18

Maximo’s Improvement Effort

On schedule, Tom arrived at Maximo’s Corporate Office where he was scheduled to deliver his sessions on Drum Buffer Rope and the Theory of Constraints Replenishment Solution. He checked in through security, and the guard contacted Pete Hallwell to let him know that Tom was in the lobby. Shortly thereafter Pete arrived and the two of them took the elevator to the seventh-floor conference room. Since Tom had arrived a bit early, nobody was in the conference room yet. Pete then asked Tom, “So Tom, how do you plan on delivering your material today?” Tom responded and said, “My first order of business will be to reacquaint everyone with the concept of a system constraint, then Goldratt’s Five Focusing Steps, and then ...