Chapter 5. Elements of BI Solutions: The End User Experience
I listed components of most BI solutions earlier, but here I want to delve a bit deeper into each of them in the context of personal experience and how an end user is affected or influenced by each. This chapter is aimed primarily at the new or novice end user. If you have had extensive hands-on BI experience, this is probably a bit rudimentary for you.
If you support end users or are responsible for training them, it may help to have them read this chapter. Setting the proper expectations and goals to attain realistic skills are paramount to success. Allowing naïve assumptions to run wild with the end user community is a formula for disaster. So, what does an end user need to know? ...
Get The New Era of Enterprise Business Intelligence: Using Analytics to Achieve a Global Competitive Advantage now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
