CHAPTER 7

Creating Spaces to Enhance Engagement and Success

Over 50% of people in the workplace would rather be somewhere else; anywhere but here.1

Most people understand the effect that their home has on their life. If you walk around many communities in the United States, you’ll find people working tirelessly on the weekends to mow their lawns, plant a beautiful garden, paint their homes, and beautify their surroundings. Yet, we spend between 8 and 12 hours a day in our work spaces and do little to make those environments more beautiful or comfortable.

In our offices, the layout and space are important. They send messages to employees, clients, and others about engagement, collaboration, and cohesion. Departments are often compartmentalized, ...

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