World Wide Rave

Creating Triggers That Get Millions of People to Spread Your Ideas and Share Your Stories

Excerpt from the hot new book by David Meerman Scott, coming in March 2009 from John Wiley & Sons.

Imagine you're the head of marketing at a theme park, and you're charged with announcing a major new attraction. What would you do?

Well, the old rules of marketing suggest that you pull out your wallet. You'd probably spend millions to buy your way into people's minds, interrupting them with TV spots, billboards by the side of the highway, and other creative Madison Avenue advertising techniques. You'd also hire a big PR agency, who would beg the media to write about your attraction. The traditional PR approach requires a selfcongratulatory press release replete with company muckety-mucks claiming that the new attraction will bring about world peace by bringing families closer together.

That's not what Cindy Gordon, vice president of New Media and Marketing Partnerships at Universal Orlando Resort, did when she launched The Wizarding World of Harry Potter. Other large entertainment companies would have spent millions of dollars to interrupt everyone in the country with old-rules approaches: Super Bowl TV ads, blimps, direct mail, and magazine ads. Instead, Gordon told just seven people about the new attraction.

And those seven people told tens of thousands.

Then mainstream media listened to those tens of thousands and wrote about the news in their newspaper and magazine articles, in ...

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