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The New Why Teams Don't Work by Harvey Robbins, Michael Finley

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chapter 30 Teams and Technology

A dozen years ago team processes were slow but simple. People worked together, met together, spent Miller Time together—they virtually lived together, in one place. The team was likely all male, all white, and all of them—Bob, Tom, Al, and Dave—drove to the same bedroom community when the working day was done.

No more. A handful of mighty forces have broken up the old gang. Some companies have gone global, spreading teams across a score or more time zones and three or four continents. Telecommuting has undermined the sense of office solidarity. Corporate alliances with strategic partners mean that team members may not even be working for the same company.

The move toward workplace diversity has further stirred ...

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