1 Approaches to leadership teams

DOI: 10.4324/9781003324577-3

In 2019, Sara Mella was appointed head of personal banking at Nordea, the largest Nordic Bank in terms of assets. Mella had pursued a career in banking, rising through Nordea’s ranks with only a short interruption during which she worked for the publishing industry. In her role as an executive team member in charge of personal banking across all Nordea’s markets, she would be leading a large team of professionals tasked with bringing closer together the different markets that traditionally had been managed mostly separately. Mella’s job was to improve the performance of the private banking business and to transform the organization toward a more integrated approach.

Banking is an ...

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