The No. 1 Question to Ask When Evaluating AI Tools
Determining whether an AI solution is worth implementing requires looking past performance reports and finding the ground truth on which the AI has been trained and validated.
The Research
- The authors set out to explore how professional work is being impacted by advanced technologies.
- They conducted an in-depth qualitative field study within a health care organization actively developing, adopting, and using AI for significant decision-making tasks.
- Data collection involved 11 months of in-hospital observation, more than 40 long-form interviews, and analysis of archival documentation.
In the fast-moving and highly competitive ...
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