November 2011
Intermediate to advanced
282 pages
6h 44m
English
Your processes are important, but having the right caliber people using the processes will make or break the organization.
—HJH
Phase IV of the Organizational Alignment Cycle is defining the skills that the staff needs to have in the future-state organization and also defining how to acquire them (Figure 7.1).
FIGURE 7.1Phase IV of the Organizational Alignment Cycle.
Now that the organizational structure and its supporting processes have been defined and documented, it is important to understand how well the people skills aligned with the processes that they will be operating and using.
To accomplish ...