The Organizational Master Plan Handbook

Other Books by H. James Harrington and Frank Voehl

BOOKS BY H. JAMES HARRINGTON

H. James Harrington is a very prolific author, publishing hundreds of technical reports and magazine articles. H. James Harrington’s books have been published by McGraw-Hill, ASQ’s Quality Press, Paton Press and CRC Press, have been published in Chinese, Russian, Italian, Spanish, Arabic, Portuguese, French, Romanian, Hebrew, Swedish, and Korean. He has authored 35 books, which include

• The Improvement Process (McGraw-Hill 1987)

• Poor-Quality Cost (Marcel Dekker 1987)

• Excellence—The IBM Way (American Society for Quality 1988)

• The Quality/Profit Connection (ASQ Quality Press 1988)

• Business Process Improvement (McGraw-Hill 1991)

• The Mouse Story (Ernst ...