The Organizational Master Plan Handbook

8

Strategic Improvement Plan

The lack of good long-range improvement plans has cost the US government trillions of dollars and will cost them trillions more over the next four years.

—H. James Harrington

Introduction

Everyone is talking about the need for a cultural change, but we believe that focusing on that issue is the wrong answer to today’s problems and does not prepare most organizations in the developed world to survive in the twenty-first century. Culture is defined as your background, your history, your heritage, your religion, and your beliefs. Most organizations want to hold on to their culture and in fact, are worried about losing it. America should be proud of its culture. It is a culture rich in imagination, hard work, ...