Introduction    How to Make Innovation Happen

Ideas are only beginnings

Conflict between innovation and ongoing operations is inevitable

Innovation initiatives require a special team and a special plan

Part I: Build the Team

  One    Divide the Labor

Define a partnership between a Dedicated Team and the Performance Engine

Understand the Performance Engine’s limits

The Performance Engine must sustain excellence in ongoing operations

  Two    Assemble the Dedicated Team

Don’t build a Little Performance Engine

Act as though you are building a new company from scratch

Expect discomfort

Three    Manage the Partnership

Be positive, persuasive, and collaborative

Get help from senior executives

Anticipate conflict and act in ...

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