The Outward Mindset, 2nd Edition

5. SEEING TRUTHFULLY

In chapter 4, we introduced the inward and outward mindsets and saw both at work in Louise Francesconi’s executive team. Their shift from an inward to an outward mindset illustrates how people are able to consider better possibilities when their mindsets are outward because they see beyond themselves and can think beyond narrow self-interest.

A shift to an outward mindset also changes how people see, regard, and engage with others. We saw this, too, in the experience of Louise’s team. As their mindsets turned outward, they began to see and consider not only their own needs but also the needs and objectives of others—the needs of their colleagues and of those who might be affected by potential layoffs. Breakthroughs came as ...