The Patient Revolution

Chapter 5Implementation Part 1

Now that we've covered discovery, criteria, inspiration, and ideation, we can move on to the final stage of the design thinking process: implementation (Figure 5.1). In this chapter and in Chapters 6 and 7, I'll talk about how we can implement change and create an improved healthcare system. In part 1, I'll talk about the tools and technologies that are available to us in the healthcare industry, and in parts 2 and 3, I'll discuss how we can apply these tools to our criteria that we defined in Chapter 2.

Figure 5.1 Implementation is the Last Stage of the Design Thinking Process

From Ideas to Reality

The implementation stage is about identifying how to implement game-changing solutions into people's lives. How do we take the ideas we created and make them a reality? It involves rapid prototyping, iterating, and testing of new ideas until we find something that works. While we can't actually prototype and test solutions within a book, we can use the principles of design thinking to identify and discuss solutions.

Design thinking uses the three lenses of desirability, feasibility, and viability, as shown in Figure 5.2, to find the best path to innovation. We already learned about what's desirable by gaining insights from individuals and laying out a vision for the ideal. But what is feasible from a technology perspective? And what is viable from ...