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The PayPal Official Insider Guide to Internet Security: Spot scams and protect your online business by Michelle Savage

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5. Steering Clear of the Social Engineer

When merchants find their systems attacked, they assume it’s because they’ve linked to dangerous websites, downloaded corrupted applications, or failed to install sufficient security software. Many, however, are victims of social engineering scams that use human psychology to steal data.

Online merchants are prime targets for social scammers who con employees into providing company information through email addresses, contact lists, or business relations for access to profitable data like credit card details and customer records.

To minimize social engineering come-ons, you need to learn to spot the signs of friendly but phony email and phone offers or alerts, compelling but illegitimate consultants or ...

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