Chapter 6
Managing performance
Many people fail in life, not for lack of ability or brains or even courage, but simply because they have never organised their energies around a goal.
Elbert Hubbard, writer, publisher, artist, and philosopher
Performance management is so much more than an annual review or document-driven process. Regardless of the systems or forms in place, what really matters is the approach you take every day to getting the best from your team. In this chapter we will explore how to inspire and guide people to reach their full potential by leveraging performance management. We will look at:
• providing clarity about what needs ...
