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Chapter 10

Leveraging HR

A house divided against itself cannot stand.

Abraham Lincoln, 16th President of the United States

Included in the people manager’s toolkit of many organisations are the capabilities of specialist human resources (HR) professionals. When the talents and approach of people on the HR team are well aligned with the organisation’s needs, HR can prove to be an invaluable asset in the manager’s toolkit. Not only can an effective HR team help people managers to work through complex challenges and sensitive issues, but they can also work with them to achieve longer term strategic objectives. Developing or hiring talent, shifting ...

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