The Performance Management Systems Playbook

This Playbook is based upon the Taylor and Francis Executive Library series of Innovative Management Systems Operations/Concepts books and the ISO 56000 series of standards. It includes concepts presented in the following books on these subjects published by Taylor and Francis, and co-authored by H. James Harrington and Frank Voehl. These two authors are key members of the ISO’s renowned Innovative Team and have served as CEOs and/or Presidents of very successful for-profit and not-for-profit organizations.

• The Organizational Alignment Handbook: A Catalyst for Performance Acceleration (2011)
• The Organizational Master Plan Handbook: A Catalyst for Performance Planning and Results (2012)
• Maximizing ...