Question three helps you make sense in two ways. First, it provides observation points and clarity about whether your operating system delivers what it promises (does it release the productive energy? Promote agility?). Second, it is about using the scorecard with its questions to support good leadership. Employees want to achieve. This is about helping them to find purpose and remove all barriers such that their creativity can prosper.
Are your leaders clear about the scorecard questions? How do you know?
How do we energize the entire organization to achieve high scores?
Do we “work well in the system”? ...