November 2016
Intermediate to advanced
192 pages
4h 18m
English
Content preview from The Peter F. Drucker Reader
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NOT IN A VERY LONG TIME—not, perhaps, since the late 1940s or early 1950 s—have there been as many new major management techniques as there are today: downsizing, outsourcing, total quality management, economic value analysis, benchmarking, reengineering. Each is a powerful tool. But, with the exceptions of outsourcing and reengineering, these tools are designed primarily to do differently what is already being done. They are “how to do” tools.
Yet “what to do” is increasingly becoming the central challenge facing managements, especially those of big companies that have enjoyed long-term success. The story is a familiar one: a company that was a superstar only yesterday finds itself stagnating and frustrated, in trouble ...