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 
d. eory Y
6. 
 
b. Resources required for activities
 
d. Enterprise environmental factors
7. 
 
b. Resources required for activities
 
 
8. 
a. Historical records of other projects
b. e companys human resource plan
 
d. Project human resource plan
9. 
a. Project management plan
b. Enterprise environmental factors
 
d. Hiring
10. 
 
 
c. Project management plan
d. Resource calendars
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11. 
 
b. Project management plan
 
 
12. 
a. Preassignment
b. Negotiation
 
d. Hiring
13. 
a. Training
b. Team performance assessment
c. Team building activities
d. Recognition
14. 
 
b. Team performance assessments
c. Project performance appraisals
d. Conversations
15. 
 
b. Problem register
 
 
16. 
 
 
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 
d. Communication methods
17. 
 
b. Resource calendars
c. Hiring
d. Project management plan updates
18. 
a. Team-building activities
b. Resource calendars
 
 
19. 
a. Conict management
b. Change requests
c. Enterprise factors update
d. Project management plan updates
20. 
a. Project management plan
b. Preassignment
 
d. Enterprise environmental factors
21. 
a. Project management plan
b. Enterprise environmental factors
c. Negotiation
 
Chapter 9 - Project Human Resources Management
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22. 
 
b. Enterprise environmental factors
 
d. Project management plan
23. 
a. Resource calendar
 
c. Project management plan
d. Training
24. 
 
 
c. Project management plan
d. Resource calendars
25. 
a. Project management plan
b. Project performance appraisals
 
d. Team performance assessments
26. 
a. Self-achievement
 
c. Physiological satisfaction
d. Self-esteem
27. 

a. Confronting
b. Temporary solutions
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The PMP® Certification Exam Study Guide - Rosaldo de Jesus Nocêra
c. Force
d. Compromising
28. In the midst of a discussion among members of the project team, the project manager said, “I’ll deal

 
b. Force
c. Troubleshooting
d. Temporary solutions
29. 

a. ose responsible for the activities
 
c. Interrelationship among activities
d. Time
30. 

a. Discussion
b. Control
c. Temporary solution
 
31. 
a. McGregors
 
 
d. e expectation theory
32. 
a. Transferring project management people to other areas because they are good in their area

b. Transferring people to project management because they are good in their area of expertise
c. Transferring people among technical areas because they are good in their area of expertise
 

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