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The Power of Positive Confrontation by Susan Magee, Barbara Pachter

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15

When You Get WAC’ed

By now, you should have a pretty clear idea of what it takes to handle yourself Politely and Powerfully during a confrontation or a difficult conversation. You now understand how to handle the other person—no matter how he or she reacts.

But what happens if you’re the one getting WAC’ed?

Believe me, it’s bound to happen—even Polite and Powerful people make mistakes and do bothersome things by accident. You are probably going to do something that someone else finds annoying, unacceptable, and possibly even offensive. Maybe you’ll have no idea. Maybe you’ll be surprised. “What? Me?”

You may get WAC’ed by someone or someone may give you feedback, either about job performance or something personal. You may be the person whose ...

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