O'Reilly logo

The Power of Positive Confrontation by Susan Magee, Barbara Pachter

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

INTRODUCTION

For more than twenty years I’ve been a business communications trainer and coach specializing in communication and etiquette skills. Practically since the day I started, I’ve had participants make comments during my seminars, or come up to me at breaks or after workshop sessions to share their experiences with someone they were having difficulty with. My seminar participants have come from all walks of life and all levels of the corporate food chain—from senior VPs at Fortune 500 companies to administrative assistants in accounting firms. Again and again, these people have expressed an urgent need to talk about the conflicts and difficult situations in their lives and have asked for my help.

I can’t tell you how often I’ve heard ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required