CHAPTER 1: Reacting to Feedback
Ronald J. Comer, Abnormal Psychology,
New York: W. H. Freeman and Company, 1996.
CHAPTER 2: Why Did I Get That Feedback?
Solomon E. Asch, “Forming Impressions of Personality,” Journal of Abnormal and Social Psychology,
vol. 41 (1946), 258-290.
Charles A. Dailey, “The Effects of Premature Conclusions upon the Acquisition of Understanding of a Person,” Journal of Psychology,
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Alvin Scodel and Paul Mussen, “Social Perceptions of Authoritarians and Nonauthoritarians,” Journal of Abnormal and Social Psychology,
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Harold H. Kelley, “The Process of Casual Attribution,” American Psychologist,
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Camille B. Wortman, “Causal Attributions and Personal Control,” in New Direction in Attribution Research, Vol. 1,
John H. Harvey, William John Ickes, and Robert F. Kidd, eds., Hillsdale, NJ: Lawrence Erlbaum Associates, 1976.
Melvin J. Lerner, “The Desire for Justice and Reactions to Victims,” in Altruism and Helping Behavior: Social Psychological Studies of Some Antecedents and Consequences,
Jacqueline R. Macaulay and Leonard Berkowitz, eds., New York: Academic Press, 1970.
CHAPTER 3: Improving Your Ability to Accept Feedback
The original research on the companion behaviors of receiving feedback in this chapter first appeared in John F. Zenger, and Joe Folkman, The Extraordinary Leader,
New York: McGraw-Hill, 2002.
Gene W. Dalton, Louis B. Barnes, and Abraham Zaleznik, ...