CHAPTER 8
Positive Coaching Habit #4:
MEASURE Results to Boost Accountability
What gets measured gets done.
—PETER DRUCKERPIONEER OF MODERN BUSINESS PRACTICES
Have you ever noticed the intensity difference when you play a game for fun compared to “playing for keeps”? Our family and friends frequently play Ping-Pong in our game room. It’s a fun and easy game for all ages. We can see the Ping-Pong table from our kitchen. When the players are just warming up, you notice their relaxed stance, the slow rhythmic sound of the ball hitting each paddle, and then the brief silence after a shot is missed. As soon as they start keeping score, there are visible changes. Each player is now slightly crouched down with eyes wide open looking straight ahead, ...
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