The Power of Going All-In

MONTH 7THE ART OF COMMUNICATION, TRANSPARENCY, AND ACTIVE LISTENING

#1 ACTIVE LISTENING IS ALL‐IN LEADERSHIP

If you are going to take the time to meet with people, truly listen to them. When you leverage active listening and ignore distractions, you show how much you value your team's time and ideas.

Active listening is a core aspect of going all‐in. And when you have meetings or one‐on‐ones, you can practice active listening by:

• Closing out all the tabs on your computer
• Muting your phone
• Taking notes
• Muting yourself and refraining from interrupting employees
• Asking meaningful follow‐up questions for clarification

If you're virtual, record the call to play it back, catch any key points you missed, and most importantly pay attention to how you interact with others. (Are you giving people the space to share their ideas, or are you talking over everyone?)

Speak in such a way that others love to listen to you, and listen in such a way that others love talking to you.

#2 BE TRANSPARENT

Transparency is pivotal for team members to have the information they need to make the right decisions that move the business forward. But keep in mind that transparency doesn't mean sharing every little detail of every decision.

When leadership makes a decision, share the context for the decision so the team can understand why this was the move to make, and keep rolling!

#3 MAKE YOUR EXPECTATIONS CRYSTAL CLEAR

We all have been here before. Your manager gives you an assignment that's pretty ...